Error:
1. The data that defines the flexfield on this field may be inconsistent. Inform your system
administrator that the function: KeyFlexfieldDefinitionFactory.getStructureNumber could not find the structure definition for the flexfield specified by Application = SQLGL, Code = GL# and Structure number =
2. The key flexfield with application name Receivables (AR), name Territory Flexfield (CT#), and structure Customer Territory Flexfield (CUSTOMER_TERRITORY_FLEXFIELD) is not frozen. Please contact your system administrator.
Steps to Reproduce:
Responsibility: AR Super User responsibility
Navigation: Customers > Customers
Responsibility: Application Developer
Navigation: Flexfield > Key > Segments
1. The data that defines the flexfield on this field may be inconsistent. Inform your system
administrator that the function: KeyFlexfieldDefinitionFactory.getStructureNumber could not find the structure definition for the flexfield specified by Application = SQLGL, Code = GL# and Structure number =
2. The key flexfield with application name Receivables (AR), name Territory Flexfield (CT#), and structure Customer Territory Flexfield (CUSTOMER_TERRITORY_FLEXFIELD) is not frozen. Please contact your system administrator.
Steps to Reproduce:
Responsibility: AR Super User responsibility
Navigation: Customers > Customers
1. Query a Customer
2. Click Account
3. Click Account Details
4. Click on Site Details
5. Click on Business Purposes, select Ship To and click Details. The error is received.
Cause:
This is a setup issue. The error is due to the Key Flexfield for Customer Territory Flexfield is not frozen.
Solution:
To implement the solution, please execute the following steps:Responsibility: Application Developer
Navigation: Flexfield > Key > Segments
1. Query for Flexfield Title = Territory Flexfield
2. Check the 'Freeze Flexfield Definition' checkbox
3. Save.
4. Retest the issue.
